Why is Canon printer not printing when the ink is full


Every printer in the market goes through some errors or issues at some point. Well, no device can be perfect at all. Canon inc. tries their best to provide a trouble-free printing experience with their printers. However, users can face some issues regarding ink on the printer.     

There can be two cases of such printing issues, the first is no ink on the printer page, and the second is low or faded print ink on output. If your canon printer is attempting to print, but the ink isn’t printing on the paper, then it may happen because of a few reasons such as;

  1. There is no ink in the tank or Bubble Jet.
  2. Clogged Printhead nozzles on the ink cartridge.
  3. You didn’t remove the Protective cap or tape completely.
  4. BJ cartridge replacement is needed.

What’s the solution?

If your Canon printer model faces issues like no ink on printing result pages, you can go through a few processes.

Print a Nozzle Check Pattern to check printhead status 

By seeing the Nozzle Check Pattern, you can confirm if the tank has enough ink and whether the ink ejects from the printhead nozzles.

  • Go to the MultiPASS control panel and press on the Function option.
  • Swipe right with the “>” and stop swap when Nozzle Check appears.
  • Press the Start/Copy button. 
  • If you see Nozzle isn’t printing properly, clean the printhead at least five times.

 After installing BC-21e Color BJ Cartridge, four colors will be shown – Black, Cyan, Magenta, and Yellow. A missing line is normal in colors.   

How to clean PrintHead?

When you find the ink is full but not printing on paper, then you should perform printhead cleaning of Canon printer by following these steps;

  1. Tap on Function from Canon printer display.
  2. Swipe right until you see the “Head Cleaning” option.
  3. Tap on “Start/Copy.”
  4. Try these steps at least 5 to 6 times.
  5. Again print Nozzle Check Pattern. 
  6. Replace the Cartridge or BJ Tank if you don’t see ink on the paper.

If the printhead is damaged, you can replace BC-21e Color BJ Cartridge.

How do you replace a BJ Tank in a BC-21e Color BJ Cartridge?

When you replace a BJ tank and the Canon printer is turned on, I will say, leave the BJ cartridge as it is. You can see Color Ink Empty or Black Ink Empty notice in the MultiPASS. Make sure you replace the relative ink tank.        

  1. On your Canon printer, two options appear Function and Resume and look for CARTRIDGE. Once you find it, click press this button.
  2. Lift the Printer cover or Automatic Document Feeder.
  3. Wait a while, and printer carriage doesn’t work.
  4. If you see carriage is centered, locate the black BJ tank on the right and the color BJ tank on the left.
  5. Pull the tab and discard the empty BJ tank.
  6. Open or unbox the new BJ tank, then slide it into the empty slot.
  7. Press on the tab until it snaps into place.
  8. Tap on “Cartridge” and close the Printer Cover.
  9. Perform printhead cleaning once.       

How to replace the ink cartridge on the Canon printer?

If there is no ink remaining or the level is low, you should replace the ink cartridge with the below steps;

  • Step 1- Tap on the “Cartridge” button on your Canon printer.
  • Step 2- Pull the Printer Cover up and wait until the carriage is centered.
  • Step 3- Locate the empty ink tank and unlock the cartridge by lifting the lever.
  • Step 4- Discard the ink cartridge from MultiPASS.
  • Step 5- Take out the BJ cartridge packaging.
  • Step 6- Slide and place the new cartridge against the holder’s back.
  • Step 7- Lock the cartridge by pressing down the lever.
  • Step 8- Tap on “Cartridge,” close the cover and perform printhead cleaning.         

Try printing with a Canon printer after you perform all the above instructions. This time ink should print perfectly on your paper. 

Amelia stone is self-professed security expert .Her passion is to write about blogs , sharings article etc . She writes for trendmicro products at  www.trendmciro.com/activate  | www.trendmicro/activatetrend micro activation 


How to fix printing issues in Canon IJ printers

Canon printers are multi-functionality printers available to copy, scan, and even fax your documents and images, other than only print them. The Canon printers support printing from your PCs as well as other devices such as smartphones, iPads, tablets, and more. In addition, they are flexible enough to be used from any corner of your home using the wireless connectivity option it supports.

Troubleshooting Canon printer’s printing issues

Like any other printer, the Canon printer also comes across certain errors and issues. Its printing issue may arise due to more than one cause. One may encounter the issues such as not printing, printing blank pages, not responding, wireless printing not working, etc. Given below are some of the ways to deal with such problems in your Canon printers.

Canon IJ printer’s not printing issue

You can fix your Canon IJ printer issues using some of the simple steps mentioned below:

  • Firstly, you need to ensure the power supply to your printer by checking the power cord if it is connected properly or not.
  • To begin with the Canon IJ printer troubleshooting, press and hold the power button of your printer.
  • Check if the flashlight of your printer is flickering. If it is, wait for it to get lit.
  • Your Canon printer wire connected to your PC should not be loose. If it is, plug it in tightly.
  • You need to ascertain the USB cable you are using to connect to your PC and printer must be compatible with both devices.
  • Check for the network connections to ensure the wireless connection method of printing with your Canon IJ printer.
  • Make sure the papers are loaded in an arranged manner on the paper tray of your Canon printer.
  • You will be able to print with your device only if your printer is added to your device. If not, add your printer manually.
  • You must ensure the correct configuration of your Canon IJ printer to resolve not printing issue.

Canon IJ printer not responding issue

This issue arises in your Canon printers when your printer loses communication with your PC or a MAC. You can fix this issue using the steps given below:

  • Try resetting your PC operating system and then proceed with the printing process.
  • On having low signal strength, it is recommended to get your printer near your network router’s range.
  • You can check your printer’s signal strength by printing the Network Settings sheet and do the required adjustments to fix the problem.
  • To ensure your printer is in communication with your network router, power off your printer and router and then power on both the devices.
  • Try turning off the activated firewall software, which may be blocking the connection between the PC and the printer. 
  • Check whether or not your PC and a Canon printer are connected to the same network.

Amelia stone is self-professed security expert .Her passion is to write about blogs , sharings article etc . She writes for trendmicro products at  www.trendmciro.com/activate  | www.trendmicro/activatetrend micro activation